How Do I Get Rid of the Unread on My in Box & Get My Social & Promotions Back

There are two types of Inbox in Spark: Classic and Smart.

The Smart Inbox gathers emails from your various accounts and sorts them into Personal, Notifications, and Newsletters. New emails are available at the top of your inbox while read messages go to the Seen section at the bottom.

The Smart Inbox helps you manage your emails faster; you can focus on important messages and quickly clear the rest. Spark allows you to customize the Smart Inbox to work optimally for you. Meanwhile, you can switch to the Classic Inbox where all emails are displayed in chronological order.

Select the cards to display in the Smart Inbox

Spark offers various cards to display in the Smart Inbox. You can choose the ones you need:

• Personal — displays the emails from other people;
• Notifications — shows messages from services;
• Newsletters — displays regular emails from the websites you've subscribed to;
• Pins — contains the emails you've pinned;
• Seen — the card for the emails you've already read;
• No New Mail — appears when all your emails have been read and sent to the Seen section;
• Shared Drafts — notifies you when your teammate invites you to create an email together or adds comments to a shared draft. Learn more about shared drafts.

1. Click Spark at the top left of your screen
2. Select Preferences > General.
3. Click Smart Inbox at the top.
4. On the left, tick the cards you want to see in your Smart Inbox.

1. Tap the menu icon  at the top left.
2. Open Settings > Personalization > Smart Inbox.
3. Tick the cards you want to see in your Smart Inbox.

Adjust the email grouping

You can choose one of the three options to group emails in the Smart Inbox:

• Unified displays emails from all of your accounts together. For instance, the Personal card shows all your personal emails from every account.
• Grouped shows each email address with the number of unread messages. Tap the email address to see the new emails.
• Per Account separates each account's emails. For example, if you receive two personal emails in two different accounts, these messages are shown on separate cards.
  

From left to right: Unified, Per Account, and Grouped settings

Choose different email groupings for different cards

For example, the Per Account setting for the Personal card, Unified for Notifications, etc.

Choose the card action

In Spark, you can set up quick actions for emails on every card. There are three options: Mark emails as read, delete or archive them with one click.

1. Click Spark at the top left of your screen
2. Select Preferences > General.
3. Click Smart Inbox at the top.
4. Select Card Action at the bottom left and choose one of the options.

To perform an action in the Smart Inbox, click at the card's top right.

1. Tap the menu icon  at the top left.
2. Open Settings > Personalization > Smart Inbox.
3. Tap Card Action and choose one of the options.

To perform an action in the Smart Inbox, tap   at the card's top right.

Change the email category manually

You can manually mark a specific email as personal, notification or newsletter if Spark has sorted this email into the wrong category. For example, when you change an email category from newsletters to notifications, Spark will sort all future emails from this sender to the Notifications card.

1. Open the desired email.
2. Click on the email category at the top right (Personal, Notification or Newsletter).
3. Select another category from the list.

1. Open the needed email.
2. Tap your or the sender's name.
3. In the Message Type section, select one of the categories: Personal, Notification or Newsletter.

1. Open the needed email.
2. Tap your or the sender's name.
3. In the Message Type section, select one of the categories: Personal, Notification or Newsletter.

Switch between the Smart and classic inbox

Follow these steps if you wish to see the classic inbox.

1. Click Classic at the top of your inbox.
   

To switch between the classic and Smart inbox, use the toggle at the top of the screen.

To switch between the classic and Smart inbox, use the toggle at the top of the screen.

Read next: Customize shortcuts

If you'd like to get individual help from our Customer Support team, follow the steps on the Contact Us page.

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How Do I Get Rid of the Unread on My in Box & Get My Social & Promotions Back

Source: https://support.readdle.com/spark/personalization/customize-your-smart-inbox

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